1. Eligibility
You must be at least 13 years of age to use our Services. If you are between 13 and 18 years of age, you may use our Services only with the consent and supervision of a parent or legal guardian who agrees to these Terms on your behalf.
By using our Services, you represent and warrant that: - You have the legal capacity to enter into a binding agreement. - You are not prohibited from using our Services under any applicable law. - All information you provide is accurate, current, and complete. - You will maintain the accuracy of such information.
We reserve the right to refuse access to our Services to any person at our sole discretion.
2. Account Registration
To access certain features of our Services, you must create an account. When registering:
- You must provide accurate and complete information.
- You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activities that occur under your account.
- You must notify us immediately at info@movextra.app of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms, contain false information, or have been inactive for an extended period. You may not create multiple accounts, transfer your account to another person, or use another person's account without permission.
You may delete your account at any time through the app's Settings menu. Upon deletion, your data will be handled in accordance with our Privacy Policy.
3. Permitted Use
Subject to these Terms, MovExtra grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal, non-commercial wellness and fitness purposes.
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
- Use the Services in any way that violates applicable local, national, or international laws or regulations.
- Transmit any unsolicited or unauthorized advertising or promotional material.
- Impersonate any person or entity or misrepresent your affiliation with any person or entity.
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.
- Use the Services to collect or harvest personal information about other users.
- Attempt to gain unauthorized access to any part of the Services or its related systems.
- Use automated tools (bots, scrapers, crawlers) to access the Services without our prior written consent.
- Reverse engineer, decompile, or disassemble any part of the Services.
- Upload or transmit viruses, malware, or any other malicious code.
- Use the Services in any manner that could damage, disable, overburden, or impair our servers or networks.
4. Marketplace and Transactions
MovExtra operates a wellness marketplace where users may purchase products and services from MovExtra and third-party vendors.
4.1 Purchases All purchases are subject to product availability. Prices are displayed in Pakistani Rupees (PKR) unless otherwise stated and are inclusive of applicable taxes where required. We reserve the right to change prices at any time without notice.
4.2 Payment Payment must be made at the time of purchase. We accept payment methods as displayed at checkout. By providing payment information, you authorize us to charge the applicable amount.
4.3 Refunds and Returns Refund and return policies vary by product and vendor. Digital products and completed services are generally non-refundable. Physical products may be returned within 7 days of delivery if unused and in original condition. Event registration fees are non-refundable unless the event is cancelled by MovExtra.
4.4 Third-Party Vendors Some products and services on our marketplace are provided by third-party vendors. MovExtra acts as a platform facilitator and is not responsible for the quality, safety, or legality of third-party products. Disputes with vendors should first be raised with the vendor; if unresolved, contact us at info@movextra.app.
4.5 Rewards and Points MovExtra rewards points have no cash value, are non-transferable, and may expire as described in the app. We reserve the right to modify, suspend, or terminate the rewards program at any time with reasonable notice.
5. Health and Fitness Disclaimer
MovExtra provides wellness and fitness information, tools, and recommendations for general informational purposes only. Our Services are not a substitute for professional medical advice, diagnosis, or treatment.
IMPORTANT: Before beginning any exercise program or making significant changes to your diet or lifestyle, consult a qualified healthcare professional, especially if you have any pre-existing medical conditions, injuries, or health concerns.
By using health and fitness features of our Services, you acknowledge that: - Physical exercise carries inherent risks of injury. - MovExtra is not responsible for any injury, illness, or adverse health outcome arising from your use of our Services. - You participate in any fitness activity at your own risk. - You will listen to your body and stop any activity that causes pain or discomfort.
MovExtra, MovExtra Tech. Private Limited, and their officers, employees, and agents shall not be liable for any injury, loss, or damage arising from your reliance on information provided through our Services.
6. Events
MovExtra organizes and facilitates fitness events including the Hero of the Punjab Marathon and Corporate Fun Run.
6.1 Registration Event registration is subject to availability. Registration fees are non-refundable unless the event is cancelled by MovExtra. Registrations are non-transferable unless explicitly permitted.
6.2 Participation By registering for an event, you: - Confirm that you are physically fit to participate. - Agree to follow all event rules, instructions from officials, and safety guidelines. - Grant MovExtra the right to use your name, image, and likeness in event-related promotional materials. - Acknowledge that participation in physical events carries inherent risks.
6.3 Event Changes MovExtra reserves the right to modify event details (date, route, format) or cancel events due to safety concerns, weather, government restrictions, or other circumstances beyond our control. In case of cancellation by MovExtra, registered participants will receive a full refund or credit toward a future event.
6.4 Liability Waiver By participating in any MovExtra event, you waive all claims against MovExtra, MovExtra Tech. Private Limited, event sponsors, and volunteers for any injury, loss, or damage arising from your participation, except in cases of gross negligence or willful misconduct.
7. User Content
Our Services may allow you to post, upload, or share content including workout logs, reviews, photos, and community posts ("User Content").
By submitting User Content, you: - Grant MovExtra a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, distribute, and display your User Content in connection with operating and promoting our Services. - Represent that you own or have the necessary rights to the content and that it does not infringe any third-party rights. - Agree that your content does not violate any applicable law or these Terms.
You are solely responsible for your User Content. MovExtra does not endorse User Content and has no obligation to monitor it, but reserves the right to remove any content that violates these Terms or that we find objectionable, at our sole discretion.
Prohibited content includes: content that is defamatory, obscene, hateful, discriminatory, or harassing; content that infringes intellectual property rights; spam or commercial solicitations; content that promotes illegal activities; and content that contains personal information of others without their consent.
8. Intellectual Property
All content, features, and functionality of our Services — including but not limited to text, graphics, logos, icons, images, audio clips, software, and the MovExtra brand — are owned by MovExtra Tech. Private Limited or its licensors and are protected by Pakistani and international intellectual property laws.
You may not: - Copy, reproduce, distribute, or create derivative works from our content without prior written permission. - Use our trademarks, logos, or brand elements without authorization. - Remove or alter any copyright, trademark, or other proprietary notices.
The limited license granted in Section 3 does not include any rights to our intellectual property beyond what is necessary to use the Services as intended.
If you believe that any content on our Services infringes your intellectual property rights, please contact us at info@movextra.app with details of the alleged infringement.
9. Corporate Wellness and B2B Services
MovExtra offers corporate wellness programs to businesses and organizations. Corporate clients are subject to separate service agreements in addition to these Terms.
Corporate clients are responsible for: - Ensuring their employees are informed about and consent to the use of MovExtra's Services. - Providing accurate employee data and maintaining its accuracy. - Complying with applicable employment and data protection laws in their use of our Services.
MovExtra will process employee data in accordance with our Privacy Policy and any applicable data processing agreement. Aggregate wellness data may be shared with corporate clients; individual employee data will not be shared without the employee's consent.
10. Third-Party Services and Links
Our Services may integrate with or link to third-party services, websites, and applications. These integrations are provided for your convenience and do not constitute an endorsement by MovExtra.
Your use of third-party services is governed by their respective terms and privacy policies. MovExtra is not responsible for the content, privacy practices, or availability of third-party services. We encourage you to review the terms and privacy policies of any third-party services you use in connection with our platform.
11. Disclaimers
OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.
We do not warrant that: - Our Services will meet your requirements or expectations. - Our Services will be available at all times or without interruption. - Information provided through our Services is accurate, complete, or current. - Our Services are free from viruses or other harmful components.
Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MOVEXTRA, CRYMZEE NETWORKS, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM:
- Your use of or inability to use our Services.
- Any unauthorized access to or use of our servers or your personal information.
- Any interruption or cessation of our Services.
- Any bugs, viruses, or other harmful code transmitted through our Services.
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted or transmitted through our Services.
OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR PKR 5,000, WHICHEVER IS GREATER.
Some jurisdictions do not allow the limitation of liability for certain types of damages, so some of the above limitations may not apply to you.
13. Indemnification
You agree to indemnify, defend, and hold harmless MovExtra, MovExtra Tech. Private Limited, and their officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to:
- Your violation of these Terms.
- Your User Content.
- Your use of our Services.
- Your violation of any third-party rights, including intellectual property or privacy rights.
- Your participation in any MovExtra event.
We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense.
14. Termination
We may suspend or terminate your access to our Services at any time, with or without cause or notice, including if we believe you have violated these Terms.
Upon termination: - Your license to use our Services immediately ceases. - You must cease all use of our Services. - Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
You may terminate your account at any time by deleting it through the app's Settings menu. Termination does not entitle you to a refund of any fees paid, except as required by applicable law.
15. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or our Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts of Lahore, Pakistan.
Notwithstanding the above, MovExtra reserves the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.
If you are a consumer in a jurisdiction that provides mandatory consumer protection rights, those rights are not affected by this clause.
16. Changes to These Terms
We reserve the right to modify these Terms at any time. When we make material changes, we will:
- Post the updated Terms on this page with a new "Last updated" date.
- Send you an email notification if the changes are significant.
- Display a prominent notice in the app at least 7 days before the changes take effect.
Your continued use of our Services after the effective date of the updated Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using our Services and may delete your account.
17. General Provisions
Entire Agreement: These Terms, together with our Privacy Policy and any applicable service-specific agreements, constitute the entire agreement between you and MovExtra regarding our Services.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Force Majeure: We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, or internet outages.
Language: These Terms are written in English. In the event of any conflict between an English version and a translated version, the English version shall prevail.
18. Contact Us
If you have questions about these Terms of Use, please contact us:
MovExtra — Legal Team MovExtra Tech. Private Limited Lahore, Pakistan
Email: legal@movextra.app General inquiries: info@movextra.app Phone: +92 301 4307974 Website: movextra.app
Questions about these Terms?
Contact our Legal Team at legal@movextra.app or visit our Contact page.